Returns & Exchanges

At Airback, we want you to be completely satisfied with your purchase. If your new fashion items aren’t a perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the product is in unworn and original condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Refund

Take your package to the nearest authorized carrier location; once received and inspected, we will process your refund within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing