Frequently Asked Questions

Everything you need to know about your Airback experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I track my order?

Once your order ships, you will receive an email with a tracking link and a unique tracking number to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your products ethically sourced?

Yes, Airback is committed to sustainability and fair labor practices. We work exclusively with certified factories that ensure safe working conditions and fair wages.

Can I change or cancel my order?

Orders can be modified or cancelled within 60 minutes of placement. After this timeframe, the order is processed for shipping and cannot be altered.